The ECC-Net is the expert on cross-border consumer protection in the EU. We identify consumer rights problem-areas and proactively work with national enforcement authorities and European regulators to facilitate consumer rights policy-making.
We collaborate closely with various other European Union networks, national consumer organisations, business associations and policy-makers to improve consumer rights across the continent.
The ECC-Net provides pragmatic and concrete guidance to consumers when they try to navigate the jungle of European consumer law in cross-border cases. We see the ECC-Net as a very legitimate and reliable partner. I look forward to working with you for many more years to come.
Petra de Sutter Deputy Prime Minister of Belgium
I can‘t help but support the work that the ECC-Net undertake on a daily basis. We as legislators can make as many regulations as we want to protect consumers. Nevertheless, consumers have to be aware of the existence of this protection. I hope that the next 15 years of your network will be at least as fruitful as the last.
Prof. Dr. Christian Kastrop State Secretary in the Federal German Ministry for Justice and Consumer Protection
The close collaboration between ECC Germany and ECC France in their joint location in Kehl, is a prime example of European cooperation and unity. Together with the other partners, the ECCs form a unique European network to the benefit of consumers. I congratulate the ECC-Net on 15 years of important work for consumers all over Europe!
Ivo Mechels CEO at Euroconsumers
As a matter of fact, the complementarity between the work of national consumer organisations and the work that the ECC-Net does is key. Good luck and here's to the next 15 years of collaboration together!
Jolanda Girzl Senior Legal Advisor for the Swedish Trade Federation
The ECC-Net enables consumers to be confident to take full advantage of the internal market and provides services that help consumers to trust the digital economy, in order to make the most out of the European Single Market. This benefits both EU consumers and businesses.
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