Publications
Want to know more about EU consumer rights, current and future challenges consumers face or about ECC-Net? This page provides an overview of position papers, research reports, information resources and anniversary reports.
ECC-Net Celebrates 20th Anniversary
Since 2005, the ECC Network (ECC-Net) has been dedicated to protecting consumer rights across the EU, Norway, and Iceland. Visit our anniversary page to discover various initiatives undertaken by ECC-Net and local ECCs over the years.
New Value-Added Tax (VAT) rules for online shopping have entered into force on 1 July 2021. The new VAT rules aim to simplify cross-border e-commerce and introduce greater transparency for EU shoppers when it comes to pricing and consumer choice.
The European Commission has proposed revisions of EU consumer protection rules on product safety to enhance consumer rights in a world reshaped by digitalisation and the COVID-19 pandemic. These revisions are needed to ensure that dangerous products are promptly recalled from the market.
The European Commission proposes revisions of EU rules to enhance consumer rights in a world reshaped by digitalisation and the COVID-19 pandemic. The revisions will make sure credit offers are presented to consumers in a clear and understandable way and are adapted to digital devices.
ECC-Net notes an urgent need for revision of Air Passenger Rights Regulation (EU) 261/2004. In ECC-Net's experience, has become increasingly difficult to apply the rights foreseen by the EU legislation and case law of the Court of Justice of the European Union (CJEU) through amicable agreements.
Building on the achievements of five decades of consumer protection and consumer rights, the the New Consumer Agenda sets out how to foster those rights while protecting and empowering consumers during pandemic circumstances as well as in the future.
The General Data Protection Regulation (GDPR) regulates the processing of personal data. It is essential in strengthening individuals’ fundamental rights in the digital age. Furthermore, it clarifies rules for companies and public bodies in the Digital Single Market.