WHO WE ARE
WHAT WE DO
PARTNER WITH US
Everything you need to know about our pan-European network, activities and achievements over the last 15 years.
Who We Are
We help European citizens exercise and defend their consumer rights and contribute to consumer protection in Europe by promoting the benefits of the Internal Market.
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What We Do
Our day-to-day work consists of informing and assisting European consumers with cross-border disputes, from answering legal questions to resolving complaints.
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Partner With Us
We work closely with various European and national organisations to enhance consumer protection in Europe and its Member States.
For collaboration opportunities,
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Our network consists of 30 centres located throughout the EU, Norway, Iceland and the United Kingdom. To find your national European Consumer Centre's contact details,
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EU Commissioner for Justice
"I am convinced that the European Consumer Centres Network with its practical support to consumers will remain in the future as an essential feature of the Union’s consumer cooperation."
Letter from the Commissioner
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