Advice and assistance for consumers in the EU, Norway and Iceland

Find Your Local ECC

Our network consists of 29 centres, based in every EU member state, as well as in Norway and Iceland.

Find your local ECC
Video: About the European Consumer Centre Network (ECC-Net)

European Consumer Centres Network

The European Consumer Centres Network offers EU residents and citizens advice on their consumer rights and legal protections when shopping and travelling in another European Union Member State, Norway or Iceland. From our 29 offices, 150 legal experts provide advice and assistance in 24 different languages, free of charge.

Learn more about the Network

years of cross-border consumer protection
European consumers provided with advice and assistance.
centres across Europe (EU, Norway, and Iceland)