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  2. Consumer Rights
  3. What Are My Consumer Rights?
  4. Travel and Passenger Rights
  5. Accommodation

Accommodations

What are my consumer rights when booking accommodations in Europe?

If you book accommodations — such as a hotel, a camping site, or a vacation home — in the EU, Norway, or Iceland, please note there is no EU-wide legislation protecting consumers. So, it is important to keep some basic rules in mind. You can read more about them on the pages listed below.


Hotels

Want to book a hotel in Europe? Here’s what you need to know.

Find out your rights

Camping in Europe

Want to book a camping holiday? Here’s what you need to know.

Find out your rights

Private

Want to book a private accommodation? Here’s what you need to know.

Find out your rights

Timeshare

Want to buy a Timeshare? Here's what you need to know and things to consider. 

Find out your rights

Holiday Clubs

Want to become a Holiday Club member or cancel your holiday club membership? Here's what you need to know and things to consider. 

Find out your rights

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Travel and Passenger Rights
  • Accommodation
    • Camping in Europe
    • Holiday Clubs
    • Hotels
    • Private Accommodation
    • Timeshare
  • Air Passenger Rights
  • Maritime Travel
  • Package Travel and Linked Travel Arrangements
  • Rail Passenger Rights
  • Road Travel Rights
  • Travelling with a disability or reduced mobility

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