Avoiding Risks of Counterfeit Products

11 January 2023

A complete guide on how to avoid the risks of buying counterfeits on the Internet based on research collected by the entire European Consumer Centres Network.

The growing threat of online counterfeiting

Counterfeiting has become a significant concern for consumers, traders, and authorities across Europe. The rise of online shopping has made it easier for counterfeit goods to enter the market, posing substantial risks to consumer health, safety, and finances. This report delves into the various consequences and challenges associated with buying counterfeit products online.

Health and safety risks

One of the most alarming aspects of counterfeit goods is the potential health risk they pose. Counterfeit cosmetics, for example, have been found to contain harmful substances such as arsenic and lead, which can cause severe allergic reactions and other health issues. Counterfeit medicines are even more dangerous, often containing incorrect dosages or harmful chemicals, which can lead to life-threatening conditions​(The impact of counterfe…)​.

Purchasing counterfeit goods can also lead to significant financial losses. Consumers might pay for products that are seized and destroyed by customs authorities, resulting in no product and no refund. Moreover, counterfeit goods often lack the quality and durability of genuine products, leading to further financial loss when they fail or cause damage​(The impact of counterfe…)​.

From a legal perspective, buying counterfeit products can inadvertently involve consumers in the infringement of intellectual property rights. This can result in legal actions against the consumer, adding to the financial burden and legal complications​(The impact of counterfe…)​.

Tips to avoid counterfeit products

Consumers can take several steps to protect themselves from counterfeit goods:

  1. Verify seller credentials
    Always buy from reputable sellers and verify their credentials.
  2. Check product reviews
    Look for reviews and ratings from other buyers.
  3. Examine the product
    Compare the product details, such as logos and packaging, with those of the genuine product.
  4. Beware of bargains
    If a deal seems too good to be true, it probably is.
  5. Use secure payment methods
    Opt for payment methods that offer buyer protection, such as credit cards​(The impact of counterfe…)​.

Conclusion

The fight against counterfeiting requires the combined efforts of consumers, traders, and authorities. Consumers need to stay informed and vigilant to protect themselves and support the enforcement of intellectual property rights. By being aware of the risks and taking preventive measures, consumers can avoid the pitfalls of counterfeit goods and contribute to a safer, fairer market.

Want to know more? 

Download the full report to gain deeper insights into the impact of counterfeiting on online consumer rights in Europe and learn more about how you can protect yourself.