Publications
Want to know more about EU consumer rights, current and future challenges consumers face or about ECC-Net? This page provides an overview of position papers, research reports, information resources and anniversary reports.
ECC-Net Celebrates 20th Anniversary
Since 2005, the ECC Network (ECC-Net) has been dedicated to protecting consumer rights across the EU, Norway, and Iceland. Visit our anniversary page to discover various initiatives undertaken by ECC-Net and local ECCs over the years.
Since 2005, the ECC Network has worked to protect consumer rights across the EU, Norway, and Iceland. With independent centres in 29 countries, we provide free assistance to resolve disputes related to cross-border purchases. This year, we celebrate 20 years of empowering consumers in the Single Market. We invite you to travel through time with us and explore the initiatives that ECCs have taken throughout the years.
Read more about the activities and achievements of our pan-European network between 2015 and 2020.
Read more about the activities and achievements of our pan-European network between 2010 and 2015.
Read more about the activities and achievements of our pan-European network between 2005 and 2010.