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    • News

      Drop-shipping in Europe: How Does it Work? Everything You Need to Know!

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      VAT for Cross-Border E-Commerce Transactions Changes on 1 July 2021

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      Timeshares in Europe: How Does it Work? Everything You Need to Know!

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      … Even though we are committed to providing content and a service to the best of our abilities, we understand that … constructive feedback sent to: info@eccnet.eu Do you have a complaint about an ECC centre? Please make your complaint … Even though we are committed to providing content and a service to the best of our abilities, we understand that …

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      Hop on and be part of the European Year of Rail 2021!

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      No Legal Vacuum: Commission Proposes New Rules for Digital Platforms

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      Commission Revises EU Rules on Product Safety and Consumer Credit

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      Ecommerce and the Pandemic: 9 Trends and Learnings During Two Years of COVID-19

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      ECCs France and Germany welcome EU Commissioner Reynders and Minister Lemoyne

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      ECC Network Services Open to Ukrainian Citizens in the EU

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      World Consumer Rights Day: 19 Sustainable Consumer Trends From All Over Europe

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      Consumer and Travel Rights Factsheets Available in Ukrainian

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      Parcel Price Comparison Tool Now Available in All EU Languages

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      55% of Screened Online Car Rental Intermediaries Violate EU Law

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      World Tourism Day: Beware of (Hidden) Additional Holiday Costs

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      Free Advice and Assistance for Consumers in the EU, Norway and Iceland

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      Free Advice and Assistance for Consumers in the EU, Norway and Iceland

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      Free Advice and Assistance for Consumers in the EU, Norway and Iceland

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      Free Advice and Assistance for Consumers in the EU, Norway and Iceland

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      Free Advice and Assistance for Consumers in the EU, Norway and Iceland

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      Free Advice and Assistance for Consumers in the EU, Norway and Iceland

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      Free Advice and Assistance for Consumers in the EU, Norway and Iceland

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      Free Advice and Assistance for Consumers in the EU, Norway and Iceland

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      Free Advice and Assistance for Consumers in the EU, Norway and Iceland

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      Free Advice and Assistance for Consumers in the EU, Norway and Iceland

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      Free Advice and Assistance for Consumers in the EU, Norway and Iceland

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      Free Advice and Assistance for Consumers in the EU, Norway and Iceland

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      Free Advice and Assistance for Consumers in the EU, Norway and Iceland

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      Free Advice and Assistance for Consumers in the EU, Norway and Iceland

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      Free Advice and Assistance for Consumers in the EU, Norway and Iceland

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      Free Advice and Assistance for Consumers in the EU, Norway and Iceland

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      Free Advice and Assistance for Consumers in the EU, Norway and Iceland

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      Free Advice and Assistance for Consumers in the EU, Norway and Iceland

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      Free Advice and Assistance for Consumers in the EU, Norway and Iceland

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      Free Advice and Assistance for Consumers in the EU, Norway and Iceland

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      Free Advice and Assistance for Consumers in the EU, Norway and Iceland

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      Free Advice and Assistance for Consumers in the EU, Norway and Iceland

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      Free Advice and Assistance for Consumers in the EU, Norway and Iceland

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      Free Advice and Assistance for Consumers in the EU, Norway and Iceland

    • News

      European Commission Launches Public Consultation on (Online) Consumer Protection

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      5 Tips for Safe Shopping on Black Friday

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      50 Years of EU Consumer Rights: A Festive Online Celebration

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      EU Cross-Border Dispute Resolution on the Agenda

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      Alternative Dispute Resolution (ADR)

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      ECC-Net’s Contribution to European Parliament Elections

      … the EU have been made through various channels such as eco-design and sales of goods, but there is still no EU-wide … the EU have been made through various channels such as eco-design and sales of goods, but there is still no EU-wide …

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      Wishlist: Financial Retail Services

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      Online Fraud

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      Avoiding Risks of Counterfeit Products

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      Chargeback in the EU/EEA

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      Buying a Car in another EU Country

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      Air Passenger Rights: Settling Disputes

      … institutions but also by the business sector. ADR offers a practical solution for resolving disputes with traders, … closure, and the 2012 insolvency wave, have influenced complaint volumes. However, not all APR complaints are linked … to rule is not dependent on the trader's acceptance to submit to an ADR procedure. The participation of traders in …

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      E-Commerce Trust Marks

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      15th Anniversary of the ECC Network

      … I have no doubt that the ECC Network will continue to play a vital role in consumer protection. Indeed, under the … campaigns to promote sustainable consumption.  ECCs have a bright and promising future ahead of them. I commend their … automation in case handling via, for example, intelligent complaint forms for consumers and AI-enhanced information …

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      10th Anniversary of the ECC Network

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