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Drop-shipping in Europe: How Does it Work? Everything You Need to Know!
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VAT for Cross-Border E-Commerce Transactions Changes on 1 July 2021
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Timeshares in Europe: How Does it Work? Everything You Need to Know!
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European Energy Labels — Good for the Environment and Your Wallet
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Working for the ECC-Net
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… Even though we are committed to providing content and a service to the best of our abilities, we understand that … constructive feedback sent to: info@eccnet.eu Do you have a complaint about an ECC centre? Please make your complaint … Even though we are committed to providing content and a service to the best of our abilities, we understand that …
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Hop on and be part of the European Year of Rail 2021!
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No Legal Vacuum: Commission Proposes New Rules for Digital Platforms
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Success Stories
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Commission Revises EU Rules on Product Safety and Consumer Credit
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Ecommerce and the Pandemic: 9 Trends and Learnings During Two Years of COVID-19
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Scam Notice: Beware of Phishing Emails
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ECCs France and Germany welcome EU Commissioner Reynders and Minister Lemoyne
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ECC Network Services Open to Ukrainian Citizens in the EU
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World Consumer Rights Day: 19 Sustainable Consumer Trends From All Over Europe
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Consumer and Travel Rights Factsheets Available in Ukrainian
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Educational Toolkit for Young Consumers
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ECC-Net Provides Teaching Materials for Young Consumers
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Sustainability focus (ESG)
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How Sustainable is the ECC Network?
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Parcel Price Comparison Tool Now Available in All EU Languages
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55% of Screened Online Car Rental Intermediaries Violate EU Law
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Our Cookie Policy
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World Tourism Day: Beware of (Hidden) Additional Holiday Costs
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Free Advice and Assistance for Consumers in the EU, Norway and Iceland
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Free Advice and Assistance for Consumers in the EU, Norway and Iceland
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Free Advice and Assistance for Consumers in the EU, Norway and Iceland
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Free Advice and Assistance for Consumers in the EU, Norway and Iceland
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Free Advice and Assistance for Consumers in the EU, Norway and Iceland
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Free Advice and Assistance for Consumers in the EU, Norway and Iceland
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Free Advice and Assistance for Consumers in the EU, Norway and Iceland
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Free Advice and Assistance for Consumers in the EU, Norway and Iceland
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Free Advice and Assistance for Consumers in the EU, Norway and Iceland
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Free Advice and Assistance for Consumers in the EU, Norway and Iceland
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Free Advice and Assistance for Consumers in the EU, Norway and Iceland
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Free Advice and Assistance for Consumers in the EU, Norway and Iceland
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Free Advice and Assistance for Consumers in the EU, Norway and Iceland
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Free Advice and Assistance for Consumers in the EU, Norway and Iceland
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Free Advice and Assistance for Consumers in the EU, Norway and Iceland
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Free Advice and Assistance for Consumers in the EU, Norway and Iceland
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Free Advice and Assistance for Consumers in the EU, Norway and Iceland
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Free Advice and Assistance for Consumers in the EU, Norway and Iceland
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Free Advice and Assistance for Consumers in the EU, Norway and Iceland
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Free Advice and Assistance for Consumers in the EU, Norway and Iceland
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Free Advice and Assistance for Consumers in the EU, Norway and Iceland
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Free Advice and Assistance for Consumers in the EU, Norway and Iceland
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Free Advice and Assistance for Consumers in the EU, Norway and Iceland
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Free Advice and Assistance for Consumers in the EU, Norway and Iceland
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Free Advice and Assistance for Consumers in the EU, Norway and Iceland
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Free Advice and Assistance for Consumers in the EU, Norway and Iceland
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Free Advice and Assistance for Consumers in the EU, Norway and Iceland
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Free Advice and Assistance for Consumers in the EU, Norway and Iceland
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Free Advice and Assistance for Consumers in the EU, Norway and Iceland
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European Commission Launches Public Consultation on (Online) Consumer Protection
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5 Tips for Safe Shopping on Black Friday
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50 Years of EU Consumer Rights: A Festive Online Celebration
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EU Cross-Border Dispute Resolution on the Agenda
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Digital Fairness Fitness Check
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Alternative Dispute Resolution (ADR)
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Air Passenger Rights
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Geo-blocking
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ECC-Net’s Contribution to European Parliament Elections
… the EU have been made through various channels such as eco-design and sales of goods, but there is still no EU-wide … the EU have been made through various channels such as eco-design and sales of goods, but there is still no EU-wide …
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Wishlist: Financial Retail Services
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Online Fraud
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Avoiding Risks of Counterfeit Products
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Chargeback in the EU/EEA
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Buying a Car in another EU Country
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Air Passenger Rights: Settling Disputes
… institutions but also by the business sector. ADR offers a practical solution for resolving disputes with traders, … closure, and the 2012 insolvency wave, have influenced complaint volumes. However, not all APR complaints are linked … to rule is not dependent on the trader's acceptance to submit to an ADR procedure. The participation of traders in …
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E-Commerce Trust Marks
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15th Anniversary of the ECC Network
… I have no doubt that the ECC Network will continue to play a vital role in consumer protection. Indeed, under the … campaigns to promote sustainable consumption. ECCs have a bright and promising future ahead of them. I commend their … automation in case handling via, for example, intelligent complaint forms for consumers and AI-enhanced information …
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10th Anniversary of the ECC Network