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Drop-shipping in Europe: How Does it Work? Everything You Need to Know!
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VAT for Cross-Border E-Commerce Transactions Changes on 1 July 2021
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Timeshares in Europe: How Does it Work? Everything You Need to Know!
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European Energy Labels — Good for the Environment and Your Wallet
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Working for the ECC-Net
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Hop on and be part of the European Year of Rail 2021!
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No Legal Vacuum: Commission Proposes New Rules for Digital Platforms
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Commission Revises EU Rules on Product Safety and Consumer Credit
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Ecommerce and the Pandemic: 9 Trends and Learnings During Two Years of COVID-19
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Scam Notice: Beware of Phishing Emails
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ECCs France and Germany welcome EU Commissioner Reynders and Minister Lemoyne
… ECCs France and Germany welcome EU Commissioner Reynders and Minister Lemoyne … ECCs France and Germany welcome EU Commissioner Reynders and Minister Lemoyne …
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ECC Network Services Open to Ukrainian Citizens in the EU
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World Consumer Rights Day: 19 Sustainable Consumer Trends From All Over Europe
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Consumer and Travel Rights Factsheets Available in Ukrainian
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Educational Toolkit for Young Consumers
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ECC-Net Provides Teaching Materials for Young Consumers
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Sustainability focus (ESG)
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How Sustainable is the ECC Network?
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Parcel Price Comparison Tool Now Available in All EU Languages
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55% of Screened Online Car Rental Intermediaries Violate EU Law
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Our Cookie Policy
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World Tourism Day: Beware of (Hidden) Additional Holiday Costs
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Free Advice and Assistance for Consumers in the EU, Norway and Iceland
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Free Advice and Assistance for Consumers in the EU, Norway and Iceland
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Free Advice and Assistance for Consumers in the EU, Norway and Iceland
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Free Advice and Assistance for Consumers in the EU, Norway and Iceland
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Free Advice and Assistance for Consumers in the EU, Norway and Iceland
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Free Advice and Assistance for Consumers in the EU, Norway and Iceland
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Free Advice and Assistance for Consumers in the EU, Norway and Iceland
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Free Advice and Assistance for Consumers in the EU, Norway and Iceland
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Free Advice and Assistance for Consumers in the EU, Norway and Iceland
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Free Advice and Assistance for Consumers in the EU, Norway and Iceland
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Free Advice and Assistance for Consumers in the EU, Norway and Iceland
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Free Advice and Assistance for Consumers in the EU, Norway and Iceland
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Free Advice and Assistance for Consumers in the EU, Norway and Iceland
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Free Advice and Assistance for Consumers in the EU, Norway and Iceland
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Free Advice and Assistance for Consumers in the EU, Norway and Iceland
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Free Advice and Assistance for Consumers in the EU, Norway and Iceland
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Free Advice and Assistance for Consumers in the EU, Norway and Iceland
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Free Advice and Assistance for Consumers in the EU, Norway and Iceland
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Free Advice and Assistance for Consumers in the EU, Norway and Iceland
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Free Advice and Assistance for Consumers in the EU, Norway and Iceland
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Free Advice and Assistance for Consumers in the EU, Norway and Iceland
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Free Advice and Assistance for Consumers in the EU, Norway and Iceland
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Free Advice and Assistance for Consumers in the EU, Norway and Iceland
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Free Advice and Assistance for Consumers in the EU, Norway and Iceland
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Free Advice and Assistance for Consumers in the EU, Norway and Iceland
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Free Advice and Assistance for Consumers in the EU, Norway and Iceland
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Free Advice and Assistance for Consumers in the EU, Norway and Iceland
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Free Advice and Assistance for Consumers in the EU, Norway and Iceland
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Free Advice and Assistance for Consumers in the EU, Norway and Iceland
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European Commission Launches Public Consultation on (Online) Consumer Protection
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5 Tips for Safe Shopping on Black Friday
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50 Years of EU Consumer Rights: A Festive Online Celebration
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EU Cross-Border Dispute Resolution on the Agenda
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Digital Fairness Fitness Check
… so forth. Such malicious chatbots can create huge damage. Directive 2000/31/EC Directive 2000/31/EC of the European Parliament and of the … consumer of the commercial nature of their marketing. In 2019, the Finnish Consumer Ombudsman issued a guideline for … so forth. Such malicious chatbots can create huge damage. Directive 2000/31/EC Directive 2000/31/EC of the European …
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Alternative Dispute Resolution (ADR)
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Air Passenger Rights
… In ECC-Net's experience, has become increasingly difficult to apply the rights foreseen by the EU legislation and case … amicable agreements. Download PDF Urgent Need to Revise EU Air Passenger Rights Regulation (261/2004) In … to the consumer. Ticket Changes There should be a right to correct spelling errors in passengers’ names, …
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Geo-blocking
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ECC-Net’s Contribution to European Parliament Elections
… Centers Network position paper (Update by ECC France and Germany 2017) Air Passenger Rights Report 2015 : Do the … they are entitled to and at what costs ? ECC France and Germany’s position paper : Air passenger rights : why the … per year 2019 Flybmi - United Kingdom Germania - Germany 2018 NIKI - Lithuania Small Planet Airlines - Denmark …
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Wishlist: Financial Retail Services
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Online Fraud
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Avoiding Risks of Counterfeit Products
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Chargeback in the EU/EEA
… Legal framework The report emphasizes two main directives—Directive 2007/64/EC on payment services and Directive 2008/48/EC on credit agreements—that underpin … Legal framework The report emphasizes two main directives—Directive 2007/64/EC on payment services and Directive …
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Buying a Car in another EU Country
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Air Passenger Rights: Settling Disputes
… Denmark (Consumer Complaints Board), Estonia, Finland, Germany (Online-Schlichter), Greece, Hungary, Italy … includes a travel department that handles APR cases. In Germany (Online-Schlichter), Hungary, Spain, and Portugal, … 100,000 (€13,400). In Cyprus, the limit is €3000, and in Germany (SöP), it is €30,000. ADR entities specific to the …
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E-Commerce Trust Marks
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15th Anniversary of the ECC Network
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10th Anniversary of the ECC Network
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5th Anniversary of the ECC Network
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The New Consumer Magazine 50th Anniversary
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New Consumer Agenda
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New EU Consumer Protection Rules on Consumer Credit
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New EU Consumer Protection Rules on Product Safety
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New EU VAT rules as of 1 July 2021
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Data Protection and GDPR
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Celebrate 50 Years of Consumer Protection
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Safer Internet Day 2023: Together for a Better Internet